CTI Data Connector Enterprise Edition offers Computer Telephony integration (via TAPI interface) in any enterprise database (SQL database, MS-Access), programming interface (XML, DLL) for applications and support of Microsoft Outlook. Dial within an application with a Hotkey. Dial from an application with DLL function or start of a EXE file with parameter. Dial within the Browser. Dial with a file. Online caller identification from SQL Databases / Outlook contacts. Caller identification from Outlook contacts. List of incoming calls. List of outgoing calls. Phone book for any SQL Databases and MS-Outlook contacts (Search with contact or company name). Middleware application with XML / Active-X interface to communicate with applications - requires Software Development Kit. Cisco Call Manager and Avaya PBX with TAPI driver are supported.
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